Matou te fiafia e galulue faʻatasi ma se fesoʻotaʻiga a tagata faʻatau faʻavaomalo ina ia faʻafaigofie atili a matou oloa i le lalolagi atoa. Ona o le maualuga tele o tau o oloa e faaulufale mai i totonu o le Iunaite Setete, o le tele o taimi o le faatauina mai i se tagata faatau i totonu o le atunuu o le a ofoina atu ai se tau maualalo maualalo nai lo le oka saʻo mai la matou upega tafaʻilagi a Amerika ona o le tele o tagata faʻatau faʻavaomalo e mafai ona latou pasia le tau a le Iunaite Setete.

Fai mai, e le o taimi uma e tupu ai. O le tele o tagata fa'atau e filifili e oka sa'o mai ia i matou mo mafuaaga eseese, e aofia ai le vave maua, lautele filifiliga o oloa, po'o mea e fiafia i ai le tagata lava ia.

Matou te faʻamalosia tagata faʻatau uma e mafaufau i le filifiliga sili mo latou manaʻoga. Matou te fa'amoemoe o lo'o e faia se fa'ai'uga fa'apitoa e sili ona aoga mo oe, ma e fa'afetai pea i lau lagolago - po'o fea lava le ala e te filifilia.

Fa'amolemole e le mafai ona matou fa'amaonia tau po'o avanoa i atunu'u ta'itasi mo oka ta'itasi o lo'o tu'uina i luga o la matou upega tafa'ilagi. I le tuʻuina atu o se faʻatonuga i lenei 'upega tafaʻilagi, e te faʻaalia ua e filifilia le filifiliga e sili ona fetaui ma ou manaʻoga.

Ina ia matua manino: matou te le o taumafai e faasese pe soona molia soo se tasi. Fa'atatau i le si'osi'omaga fa'apolokiki ma le tamaoaiga o lo'o i ai nei - e aofia ai le mamafa o tau ma fa'alavelave tau fefa'ataua'iga - e tatau ona manino i le 2025 o fela'ua'iga fa'avaomalo mai le Iunaite Setete e ono maualuga atu tau.

Matou te fa'amoemoe o lo'o fa'ailoa ma mafaufau lelei a matou tagata fa'atau, ma matou te fa'afetaia lou malamalama o le eseesega o tau e mafua mai i nei tulaga lautele - ae le o so'o se gaioiga i la matou vaega.

Matou te fa'amalosia tagata fa'atau uma e toe iloilo lelei a latou filifiliga a'o le'i fa'atau, ona e le mafai ona matou toe fa'afo'isia pe toe fa'afo'i oka e fa'atatau i tau a le au fa'atau, tau o felauaiga, lafoga, po'o tiute fa'aulufale mai.

Faafetai atu mo le filifilia o matou - matou te matua talisapaia!

 

Important Update on Duties, Taxes, and International Shipping

All international orders placed through our website now ship under DAP (Tu'u atu ile Nofoaga) terms by default. This means:

• You are responsible for any import duties, VAT, or other customs fees required by your local authorities.

• These charges are e le aofia in the prices or shipping costs displayed at checkout.

• Your local courier will typically request payment before releasing your order.

• If you choose not to pay and the shipment is refused or returned, we cannot issue a refund.

If you’ve ordered from us in the past, you may remember that we previously offered Tiute Totogi Totogi (DDP) shipping. While well-intentioned, this approach led to challenges—especially for business customers attempting to reclaim VAT input credits. The issue stemmed from how customs value was calculated: in order to avoid double taxation, we were required to deduct prepaid taxes and discounts from the declared value. As a result, the value listed on the invoice was often lower than the amount paid, which in some regions made it difficult to recover input VAT.

More recently, the increasing volatility of international trade rules has made it impractical to maintain a DDP model. Duties, tariffs, and handling rules shift frequently, and our goal is to ensure timely and predictable deliveries without unexpected hang-ups.

In exchange, we’ve reduced our international pricing to reflect a portion of what we save through a process called tariff drawback—a provision that allows us to reclaim U.S. import tariffs on goods exported outside of the United States. This allows us to partially offset the duties or VAT you may owe upon import, helping keep your total cost closer to what you would have paid under the previous model.

We’re happy to assist if you’d like help comparing dealer and direct options.

 

Filifiliga o Vaa

FedEx Faʻavaomalo Faʻamuamua
Delivery to most countries in 2-3 aso pisinisi. Faʻatagaina 4–5 aso for remote or distant locations.

FedEx International Connect Plus (FICP)
Benefit from our discounted rates with FICP, offering a cost-effective alternative to FedEx International Priority. While delivery times are slightly longer—typically extending only by one or two days—FICP is usually free brokerage fees (this doesn't mean that you don't pay VAT or duties), making it an attractive option for cost-efficient shipping.

USPS Muamua Vasega Meli
Available for select low-cost items, this option is restricted to specific regions. Please note that we cautiously limit postal shipments due to an increased likelihood of item loss.

 

Delivery Times and Delays

Matou te taumafai e faʻamautinoa le vave tuʻuina atu; ae ui i lea, o taimi uma e tu'uina atu o lo'o fa'atatauina. E le mafai ona matou tauaveina le matafaioi mo soʻo se faʻatuai pe a maeʻa ona lafoina lau oka, aua e mafai ona tulaʻi mai mea e le mafai ona matou puleaina, e aofia ai le faʻagaioiina o tu ma aga, faʻalavelave faʻapitonuʻu, poʻo faʻafitauli faʻapitoa.

Toe fa'afo'i tupe mo uta tuai o le a tu'uina atu pe a fa'atuai ona o se fa'aletonu o le va'alele, ma afai e tu'uina mai e le kamupani va'a se tupe toe fa'afo'i, matou te tu'u sa'o atu lenei tupe ia te oe. Matou te talisapaia lou malamalama ma lou onosai a o matou galulue e momoli lau oka i se taimi vave e mafai ai.

E mafai ona fetuutuunai le tele o taimi mai le auina atu i le taunuu mai, ma aso e agai i luma pe agai i tua. O nei tala fa'atatau e a'afia i mea mai fafo e le mafai ona tatou pulea.

 

Feso'ota'iga Fa'atau Fa'ava-o-malo

We collaborate with a growing group of international dealers to provide more buying options. While we encourage exploring local dealer options for potential savings, please be advised that prices may vary and we cannot guarantee lower costs compared to our direct shipping. The choice between purchasing from our website or a local dealer rests entirely with you.

International pricing and exchange rates are fluid. We assume no responsibility for additional shipping costs incurred should a local dealer offer a more economical solution after accounting for shipping and customs (although, we often find that our direct prices are on par with most international dealers). For information on our international dealers, please click here.

 

Lafoina o uta

Should you opt for a freight forwarder, it's important to recognize that once an item is in the possession of the forwarder, it is deemed delivered. Unfortunately, freight forwarders frequently misplace, mishandle, or damage shipments. While we no longer ban the use of freight forwarders, we urge you to proceed with caution and awareness of these risks.

 

Tapulaa tuutuuga

Utilizing a freight forwarder may affect warranty claims and replacement part dispatches. For comprehensive details on how our warranty applies in such cases, please consult our warranty information page.